Case management

Case management allows you to collect and track data for events not associated with a work order. Examples of events include accidents, spills, emission events, halts of production lines, and shift incidents.

Case management allows you to collect and track data for events not associated with a work order. Examples of events include accidents, spills, emission events, halts of production lines, and shift incidents. First define the events as a case, and then define tasks to complete for the case, and associate service codes, and task checklists.