Service request overview report

Displays a graph report of the total service requests for a specific organization.

Menu Path

Operations > Reports > Call Center > Service Request Overview

Description

Displays a graph report of the total service requests for a specific organization, including graph, pie, bar, and area charts of the open service requests, service requests by type, service requests by status, service requests by service code, service requests by service category, service requests by department, and service request status summary by type.