Defining the work order pick ticket alert type

Define a WO pick ticket alert to be used for each record in a grid query.

Note: The WO Pick Ticket check box must be selected on the Record View tab of the Alerts page for an alert before the system will examine the WO Pick Ticket Alerts page during the alert management process.
  1. Select Administration > System Configuration > Alert Management.
  2. Select the record for which to create a WO pick ticket alert, and then click the WO Pick Ticket Alerts tab.
  3. Specify this information:
    Status
    Specify one of these values to create a WO pick ticket alert with a status of Unfinished, Awaiting Approval, or Approved.
    Store
    The value in this field will be used by the alert when creating a WO pick ticket alert only if the department for the WO activity does not have a default store defined.
    Note: If a default store for the department cannot be found, a ‘catch-all’ store will be used. If there is no default store for the WO department and this field is empty, the WO activity will fail to be processed by the alert and cause pick tickets to be created in an Unfinished, Awaiting Approval, or Approved status.
    Default Description
    Specify a value in this field if you want all the WO pick tickets created from the alert to contain the value specified as the WO pick ticket description. If this field is left empty, the alert will use the WO description as the WO pick ticket description.
  4. Click Save .