Call Center options

See the following table for Call Center module options:

Code Description Validation Type Module Fixed Valid Values Default Value
CASECASC Cascades the scheduled dates for case tasks automatically based on the previous tasks and tasks duration. Code Call Center '-' NO, SCHED, BOTH NO
SREQDSP Determines which equipment displays. If set to ALL, all equipment is displayed. If set to ASSOCIATED, only equipment associated to the contact is displayed. Code Call Center '-' ALL, ASSOCIATED ALL