Configuring your internet browser

Several settings must be changed from the default values in order to allow the application to run on Internet Explorer, Chrome, or Safari.

Configure your specific internet browser to work with HxGN EAM.

Configuring Internet Explorer to work with the application

To configure Internet Explorer 9 or 10, add the application server as a trusted site, and then update your Internet Explorer security settings.

  1. Open Internet Explorer.
  2. Select Tools > Internet Options from the Internet Explorer menu bar.
  3. Click the Security tab.
  4. Select Trusted sites, and then click Sites.
  5. Verify whether or not the HxGN EAM site is listed for Web sites.
  6. Choose from one of the following options:
    • If the HxGN EAM site is listed as a trusted site, click OK, and then select the Security Level for the zone as Medium-Low.
    • If the HxGN EAM site is not listed as a trusted site, add HxGN EAM as a trusted site, click OK.
      Note: Unless your server is using https, clear Require server verification (https:) for all sites in this zone.
  7. Click Yes, and then click the Advanced tab.
  8. Clear Send UTF-8 URLs.
  9. Click OK.

Configuring Chrome to work with the application

Enable the pop-up setting to allow the application to run on Chrome.

  1. Open Chrome.
  2. Choose Settings > Show Advanced Settings from the Chrome menu.
  3. Scroll to Privacy, and then click Content Settings.
  4. Scroll to Pop-ups, and then select Allow all sites to show pop-ups.
  5. Click Done, and then close Settings.

Configuring Safari to work with the application

Enable pop-up windows to allow the application to run on Safari.

  1. Open Safari.
  2. Click the Settings icon.
  3. Clear the Block Pop-Up Windows option.
  4. Close Settings.

Configuring Microsoft Edge based on Chromium to work with the application

Enable pop-up windows to allow the application to run on Microsoft Edge based on Chromium.

  1. Open the new Microsoft Edge.
  2. Choose Settings and more > Settings > Cookies and site permissions from the Edge menu.
  3. Scroll to Pop-ups and redirects, and then move the Block toggle to On.
  4. Close the browser window.