Creating service requests on the customer service portal

Create service requests to request maintenance work on the customer service portal.

To create a service request on the customer service portal:

Select > .
Specify this information:

I am having trouble with

Select the type of problem you are experiencing.

Comments

Specify comments about the maintenance problem.

Alternate Contact

Specify an alternate contact person.

Contact Phone

Specify a contact phone number.

Reference Number

Specify your internal reference number.

Property

Select the name of the property needing service.

Building

Select the building in which the problem is occurring.

Floor/Unit

Select the floor/unit in which the problem is occurring.

More Details

Specify additional location details.
Click Submit.
Optionally, click Submit and Add Another to submit the first request and create another request.