Viewing delivery history for messages

Each time an attempt is made to deliver a response/outbound message or a sub-data area of a message to the destination, a delivery history record is stored in the database and the record(s) are displayed on the Delivery tab of the Message IDs form.

If a message does not have multiple sub-data areas, Time Delivered, Status, and Status Message display the same values as the corresponding fields on the primary message status record. Data Area is always blank.

When a message is delivered one sub-data area at a time, the delivery status of each sub-data area is recorded. While the sub-data area is processing, the status information of the main record reflects the overall status of the sub-data area. Time Delivered is populated with the time that the last sub-data area was delivered.

Address is populated with the actual URL or other destination to which the message or the sub-data area was delivered. Multiple addresses (URLs) can be associated with the destination. The last address to which the delivery attempt for the message failed displays and nothing displays if the address is not applicable.

  1. Select Administration > Databridge > Databridge Message Status.
  2. Select the message for which to view the delivery history, and then click the Delivery tab.
    Note: Search for specific Outbound or Inbound Events using the search parameters.

    See the information on defining quick filters in the HxGN EAM User Guide.

  3. View the delivery history for the message.